The Office Administration – Health Services is a specialized role managing non-clinical operations in medical environments like clinics and hospitals. It covers patient records, scheduling, billing, and health information management. This twelve-month diploma program helps you develop essential skills for various healthcare settings through hands-on training in computer skills, medical terminology, clinical procedures, specialized software, and medical ethics. Fluency in English is crucial for success in the program and medical field, with a strong emphasis on effective communication from start to graduation. You will develop skills in: • Written communication

• Medical terminology

• Transcription

• Organization and time management

• Problem-solving

• Scheduling and task coordination in healthcare

• Proficiency in Microsoft Office and specialized medical software