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Seneca Polytechnic - Newnham Campus
The Office Administration – Health Services is a specialized role managing non-clinical operations in medical environments like clinics and hospitals. It covers patient records, scheduling, billing, and health information management. This twelve-month diploma program helps you develop essential skills for various healthcare settings through hands-on training in computer skills, medical terminology, clinical procedures, specialized software, and medical ethics. Fluency in English is crucial for success in the program and medical field, with a strong emphasis on effective communication from start to graduation. You will develop skills in: • Written communication
• Medical terminology
• Transcription
• Organization and time management
• Problem-solving
• Scheduling and task coordination in healthcare
• Proficiency in Microsoft Office and specialized medical software
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