College Diploma - Hospitality Management

Granville College’s Hospitality Management Program is based on the American Hotel And Lodging Educational Institute’s Hospitality Management course materials. This program provides an excellent overview from a management perspective of all areas of the hospitality industry.

The program consists of 1200 hours of on-campus training. Successful completion of this program will provide students with a Hospitality Management (without Co-Op) Diploma from Granville College.

Upon completion of this program the successful student will have reliably demonstrated the ability to: • • Understand front office procedures considering the key functions of the front office department, guest stay characteristics, the reservations process, front office accounting procedures, management issues affecting the front office area, and key positions in the front office area. • Understand the accommodation and beverage sectors of the tourism industry considering the industry as a whole, the lodging industry, the rooms division, the food service industry, and the functional areas of major hotels. • Communicate effectively both orally and written considering business presentations, correspondence, preparing for and chairing meetings and writing formal reports. • Understand American and Canadian laws that apply to the hospitality industry considering potential legal problems, and rights and liabilities within the hospitality industry. • Understand accounting considering basic terminology, concepts and principles, preparing, analyzing and interpreting financial statements.