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Northeast Wisconsin Technical College - Green Bay
As a graduate of the Supply Chain Management associate degree, students are prepared for careers in all logistical activities involved in the flow of goods – from point of origin to the point of consumption. Core competencies of this program include planning and organizing, decision making, continuous improvement and problem solving, creating and controlling processes, and leadership. Typical careers in this field include manager, claims analyst, customer service representative, dispatcher, inventory analyst, inventory control specialist, logistics technician, materials planner, master production scheduler, purchasing assistant, shipping and receiving specialist, transportation planner/coordinator, warehouse specialist and international logistics technician.
A graduate of this program will have the potential for employment in the following areas: • Buyer/Planner: coordinates activities between purchasing and manufacturing scheduling. • Claims Analyst: performs duties in the risk management process including over, short, and damage incidents and claims. • Customer Service Representative: communicates with customers in order to match customer needs with vehicle and driver availability, deals with customer inquiries, expedites freight, and tracks orders. • Dispatcher: assigns freight to routes, assigns vehicles and routes to drivers, and handles exceptions. • Inventory Analyst: compiles and manages information of amount, kind, and value of merchandise, material, or stock on hand to obtain optimum inventory balance, price, and costs. • Inventory Control Specialist: coordinates inventory issues with purchasing, production, and marketing; tracks current and forecasted levels of inbound and finished goods inventory. • Logistics Technician: communicates effectively with carriers and customers in 3PL environment, manages trailer needs, provides carrier assignments, monitors and traces customer shipments, and participates in carrier evaluation process. • Materials Planner: coordinates and expedites flow of manufacturing materials, parts, and assemblies with or between departments or plants in accordance with production and shipping schedules. • Master Production Scheduler: creates master production schedule and work orders; establishes priorities for current and forecasted customer demand; establishes availability or capacity of workers, parts, machinery, and equipment. • Purchasing Assistant: performs basic activities related to supplier evaluation and selection, product specifications, order quantities, and delivery requirements. • Shipping and Receiving Specialist: coordinates the flow of raw materials and finished goods to meet production and customer requirements and works with transportation carriers to assure timely and accurate pickup and delivery. • Transportation Planner/Coordinator: interfaces with customers and carriers in resolving pricing and delivery issues in 3PL environment, optimizes order consolidation and carrier selection considering cost, lead time, carrier capacity, and warehouse space constraints. • Warehouse Specialist: manages the flow of inventory into and out of a storage facility or distribution center, and works with owners of the inventory to meet inventory level and customer service needs.
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Program Outcomes: • Define (plan) operations, transportation, procurement and distribution. • Measure operations, transportation, procurement and distribution. • Analyze operations, transportation, procurement and distribution. • Improve operations, transportation, procurement and distribution. • Control operations, transportation, procurement and distribution.