College Diploma - Flight Services - Cabin Management (FSCM) (Co-op)

Flight attendants serve as ambassadors of the passenger experience and play a critical role in maintaining safety and service standards within the airline industry. The Flight Services - Cabin Management diploma program develops the essential skills, knowledge and professional behaviours required for this dynamic career.

Students gain hands-on experience and theoretical knowledge in passenger safety, emergency preparedness and in-flight service. The program emphasizes regulatory compliance, emergency equipment use and leadership when managing diverse passenger interactions. Students build confidence in handling real-world scenarios while developing a service-oriented mindset and cultural awareness.

The program includes a co-op work term that allows students to gain experience in a workplace related to their field of study.

The Flight Services - Cabin Management diploma can lead to a range of career opportunities. Graduates may pursue entry-level roles across the aviation, tourism and hospitality sectors, including:

• Flight attendant with regional, national or international airlines • Corporate or business aviation cabin crew member • Flight operations support professional • Airline or airport customer service agent • Crew scheduling and operations coordinator • Aviation safety and compliance coordinator • Government aviation agency or regulatory body employee • Hotel or resort guest services or concierge professional • Cruise line hospitality and guest experience professional • Tour operations or travel coordination professional