The Diploma in Hospitality Operations provides students with the fundamental knowledge in a variety of areas within the hospitality industry. This includes organizing and performing the front office functions of guest service, managing housekeeping operations, supervising a team of hospitality professionals, and more. Students will be prepared for a variety of hospitality industry positions such as event coordinator, human resources coordinator, guest services agent, and more. Acquire readily applicable hospitality operation concepts and techniques that will prepare you to efficiently supervise guest relations, front desk, housekeeping and related departments. You will:

• Gain the skills needed to analyze and understand the lodging industry and the external factors that may influence the running of a hotel and its profitability. • Earn additional certifications from the internationally recognized American Hotel and Lodging Educational Institute (AHLEI) • Learn from highly qualified industry professionals through case studies and work projects • Strengthen your résumé with Canadian work experience by taking the co-op program option

This is the regular track Hospitality Operations program and consists of 48 weeks of academic study.