Administrative and clerical employees keep offices organized and working as a team. They schedule appointments and meetings. They create memos, spreadsheets and presentations. They’re often the first person co-workers turn to when they have a problem, and the first person new clients meet when they call or walk in the door. Common sense and a positive attitude may be an administrative assistant’s keys to success, but experience and training usually open the doors. Contra Costa College (CCC) has associate degrees for people who want to enter the workforce with more competitive qualifications, or continue on to a four-year university.

Students can learn how to type, write business letters, proofread, organize files—even how to use email and the internet—by doing it all hands-on at CCC. Students will become proficient and confident using industry standard software like Word, Excel and Outlook. CCC can even help students look for jobs, write a resume and prepare for interviews.

Applicants who are already experienced office professionals can come upgrade their resume with new skills.