College Diploma - Financial Services - Client Services (FSA)

This two-year diploma program prepares students for entry-level roles on the front line of the financial services industry.

Students will learn fundamental business principles and practices that will allow them to provide financial advice related to day-to-day banking, credit and mutual fund investments. They will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that students will receive as part of this program, they will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance a students professional skills.

Throughout this program students will develop the following skills: • Business administration • Communication • Computer literacy • Customer service • Negotiation • Presentation skills • Problem solving • Relationship building