The Library and Information Technology diploma program prepares graduates to work in a wide range of libraries and other information centres. The program is recognized by the Canadian Library Association (CLA) and was developed according to its Guidelines for the Education of Library Technicians. In the workplace, diploma graduates are usually classified as library technicians. They often work under the direct supervision of a professional librarian, archivist, or more senior library technician. Library technicians sometimes supervise the work of clerical staff and other library technicians.

The program includes technical courses and computer labs that help students to develop the complex skills necessary to work in today's libraries and information centres. Students graduate with a diploma in Library and Information Technology and may choose to complete an additional, six-credit concentration in Systems Technology, Youth Services, or Records Management.

The most effective library technicians are interested in both books and non-print materials, especially electronic resources accessed via licensed databases and the Internet. They are committed to serving the needs of customers, clients, and patrons who seek accurate and timely information for any purpose. It is essential that technicians possess excellent interpersonal, communications, computer, and information management skills. In addition, they must have an ongoing interest in developing customer service and technology-related skills in order to keep up with changes in the industry and to help further their careers.