The two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, students will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales and customer relations.

Throughout this program, students will develop the following skills: • Strong communicators, extensive soft skills • Solid core knowledge and technical skills • Understand sector needs, including business management, analytics and technology • See the industry as a way of life and value lifelong learning • Globally savvy

Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.

When students graduate from this program, these are the types of employers waiting for them: • Tourism development and marketing organizations • Travel information centres, national parks and campgrounds • Tourism attractions, festivals and event planning • Tour organizations, ground transportation and in-bound tourism • Travel retail, destination tourism, and internet travel retail • Resorts, hotels, cruise lines, airlines • Travel retailers and tour operators • Ticket reservationist, counter agent, Internet travel retailer • Marketing representative • Front desk clerk • Home-based travel counsellor • Convention/conference/meeting planner assistant