The MSc Luxury Hospitality Management at the University of West London combines a dedicated academic focus with a study of contemporary managerial and strategic issues. Students will learn about the business environment in which luxury brands operate, the customer experience and reputation management in the digital world of luxury hospitality management.

To help develop advanced management skills, students will focus on the subtleties that separate businesses and services in the luxury hospitality sector today. This will allow them to develop a critical understanding of the operational, financial and cultural imperatives of luxury hospitality and the impact of changes in that environment at national and international levels.

Students will address the opportunities and challenges involved in designing the customer experience within the luxury hospitality industry, focusing on the strategies that will help their future employer to achieve its goals.

Students will also develop their ability to understand the broader demands of management at higher levels, including measuring and analysing the financial, social and environmental performance of the business.

The University has been offering postgraduate hospitality management courses since 1991 and has strong links with leading figures in the industry, many of whom are Patrons, Fellows and alumni of the School.